BGFIOnline, Personal
Personal customersYour everyday online bank.
- Balances and transaction history
- Domestic, CEMAC, UEMOA and international transfers
- Statement downloads
- Beneficiary and limit management
Official domain bgfionline.com
Unified access
Your BGFIBank portals
Our services run on several technical platforms. This page brings them together in one place, states for each the official domain it leads to, and lets you confirm that you are genuinely with us before entering any information.
How to choose
You are already a customer and want to check your accounts or make a transfer: BGFIOnline, or the MyBGFIBANK CM application.
You are not yet a customer: online account opening, or the diaspora portal if you live abroad.
You have a problem or a question: complaints and support, whatever channel you have already written through.
Eight portals
All your official access points
Each panel states who the service is for and which domain it takes you to. That domain is your means of verification: if the address shown in your browser does not match, leave the page.
BGFIOnline, Business
Corporate and institutional customersSteering your treasury and your flows.
- Multi account and multi user with permission profiles
- Bulk transfers and payroll
- Multi signatory approval workflow
- Accounting export and structured statements
Official domain bgfionline.com
Open an account online
New customers in CameroonBecome a customer without travelling, then complete in branch if required.
- Guided form, about 10 minutes
- Secure submission of your identity documents
- Tracking of your application
Official domain leclientcm.bgfi.com
Diaspora account opening
Cameroonians living abroadOpen and fund an account in Cameroon from your country of residence, under our partnership with the CONNECT Group.
- Fully remote journey
- Identity verification meeting KYC requirements
- Support from a dedicated adviser
Official domain leclientcm.bgfi.com
MyBGFIBANK CM
Mobile application, iOS and AndroidBanking and wallet brought together in a single application.
- GIMAC operations, top up and bill payment
- Transfers between your Banking and Money environments
- Branch and ATM locator
- Built in support, connected to the complaints register
One official application only. MyBGFIBANK CM, published by BGFIBank Cameroun, is our only application in Cameroon. Any other application carrying our brand should be reported to us.
Official publisher BGFIBank Cameroun
Complaints and support
All customers and prospectsOne entry point for any request, question or complaint.
- A tracking number issued immediately
- Acknowledgement within 48 working hours
- Response within the deadlines set by COBAC regulation
- Escalation route to COBAC clearly stated
Single register bgfibank.cm/complaints
Your data rights
Data subjectsExercise your rights of access, rectification, erasure and objection with our Data Protection Officer.
- Published direct contact for the DPO
- Traced and time stamped request
- Response within 30 days
Official page bgfibank.cm/privacy
Branches, ATMs and hours
EveryoneFind the nearest point of sale, its opening hours and its services.
- More than 20 branches and points of sale
- Present in 9 regions of Cameroon
- Digital format branches at Bafang and Bangangte
Official page bgfibank.cm/branches
Verification
Recognising an official channel
One habit protects against the very large majority of fraud attempts: check the address before entering a credential. Here is the exhaustive list of our official channels in Cameroon.
BGFIBank Cameroon will never ask you for your secret code, your password or a validation code received by SMS, whether by telephone, by email, by message or in branch.
| Channel | Official address |
|---|---|
| Institutional website | bgfibank.cm |
| Online banking | bgfionline.com |
| Account opening | leclientcm.bgfi.com |
| Mobile application | MyBGFIBANK CM |
@bgfibank.cm | |
| Group website | groupebgfibank.com |
Any address, application or page that does not appear in this list and uses the BGFIBank brand should be reported to us.
Frequently asked
What people ask us most
What is the official address of BGFIBank Cameroon?
The single official address of BGFIBank Cameroon is bgfibank.cm. That is the entry point you can remember, write down and pass on. All our other official services are reachable from this page.
How many BGFIBank mobile applications exist in Cameroon?
One. MyBGFIBANK CM, published by BGFIBank Cameroun, is our only application in Cameroon. If you find another application carrying our brand, do not install it and report it to us.
How do I open an account from abroad?
The account opening portal lets Cameroonians living abroad complete their application entirely remotely, under our partnership with the CONNECT Group. A dedicated adviser supports you throughout.
Who do I contact about my personal data?
Our Data Protection Officer handles any request for access, rectification, erasure or objection. Contact details are published on the privacy policy page, in line with Law No. 2024/017 of 23 December 2024.